Complete Guide To Interviewing Customers For Unique Insights | Free online course Business Strategy Market Research
How to interview like a pro, the best questions to ask, and tricks that we researchers use to gain insights quickly!
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| Complete Guide To Interviewing Customers For Unique Insights | Free online course Business Strategy Market Research |
Description
The most important details of the phrases American Express, Growth Hacking, and service design are that it is important to understand the WHY behind user behavior in order to create a simple, flexible, and robust service design. This can be done by asking customers what two questions to ask them, customers and users to understand why they are driving them to use or leave their service, uncover insights that traditional methods such as focus groups and surveys rarely uncover, and increase confidence and skillset. David G, Digital Lead, Electrolux is 100% satisfied with his research abilities. Gary van Broekhoven is an award-winning designer, consumer psychologist, innovation coach, and university lecturer who has worked in a variety of sectors from toys, gambling, industrial machinery, finance, health, and fast fashion. He has taught this technique to many clients, agencies, and students, making it a must for any person in any customer or customer-facing role.
The course covers topics such as user experience, marketing, sales, service design, programming, startups, and more. It also offers a free downloadable template with no questions asked and remains available for you at all times.
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