Active Directory Administration for Helpdesk Technicians |
In this course, you will learn the following:
* How to manage user accounts, groups and organisational units
* Best practices when setting and resetting account passwords
* How to use the search facility to easily find what you are looking for
Also, there are a couple of shortcuts included in the course which you should find useful.
Who this course is for:
- People who are just starting out in IT, i.e. Level 1 support on a service desk
- Get the course