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| The Complete ServiceNow System Administrator Course (2018) |
FAQs
Q: What version of ServiceNow does this cover? A: This course is recorded on the Kingston (2018) release
Q: Can I pass the exam using only this course as a guide?A: Yes! I've had many students who have successfully passed the exam after telling me that this is the only study material they needed.
Q: Is this course an update to your ServiceNow 101: Administration course?A: Yes, I've decided to change the name of this course from ServiceNow 101: Administration to The Complete ServiceNow System Administrator Course. In addition to the name change, I've also added over 2.5 hours of new content including topics like the Service Portal.
Features
- Recorded on Kingston release (2018)
- Quizzes
- Practice Exam
- Workbook
- 1080p video recording
Topics Covered
- User Interfaces
- Customizations including: UI Policies, UI Actions, Business Rules, Script Includes, Data Policies
- Client-side versus Server-side
- Update Sets
- Databases, Tables, Fields, & Records
- Field types & reference fields
- Table relationships
- Table administration
- Users, Groups, & Roles
- Access Controls
- LDAP & SSO
- Incident Management
- Problem Management
- Change Management
- Configuration Management
- Service-Level Agreements
- Service Catalog Management
- Knowledge Management
- Service Portal
- System Properties
- ServiceNow Connect
- System Diagnostics
- Events & Notifications
- Workflows
- Import Sets
- Reporting
- Custom Application Development
Who this course is for:
- Those who are new to the ServiceNow platform
- Anyone interested in becoming a ServiceNow administrator or developer
- Those who are looking to pass the ServiceNow certified System Administrator exam
- Get the course
